By placing an order through hagifashion you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to domestic United Kingdom and International United States, Japan, Australia, Thailand, Germany, Italy, India etc country.

Returns:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damaged and wrong products or issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To return your product, you should contact our mail.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Restocking fee:

We do not charge a restocking fee on returns.

Exchanges:

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at info@hagifashion.com or call us at +44 07865248260.

Refunds:

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please email us at info@hagifashion.com or call us at +44 07865248260 and someone from Customer support can assist you.